My WebLink Update is failing to load

Issue: Why does the WebLink Update keep failing?

Cause: Normally a Firewall or Virus Protection can cause the WebLink Update to fail to have access to update the files in the WebLink Connect Folder.

Resolution: Please follow these 2 simple steps:

1.  Press CTRL + ALT + DEL all at the same time then click on Start Task Manager, then find any WebLink Processes (labeled as WebLink_WPF) on the Processes tab and click End Task on all of them one by one.
Task_Manager.jpg

2.  Go to your desktop and right click on the WebLink Icon and choose Run as Administrator and if asked to allow the program, please say yes.



The update will complete and you are ready to use all the new features.  Enjoy!
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.

Want some training on Atlas? Sign up today for one of our upcoming online training classes.