Benefits Management Training Webinar

View the recording and download the presentation of our Member Benefits Management training webinar, hosted by Director of Customer Experience Tao Stadler. Plus - review the Q&A from that session!

Q: How do the benefit expiration work with ARB's that are monthly?

A: Monthly ARBs still have a single anchor month, and that's what it will use for the expiration/renewal date.

Q: Does the benefit reactive when the invoice is paid?

A: Benefits aren't inactivated until a member is dropped. They will automatically RENEW when an overdue invoice is paid, as long as that profile is still a member

Q: Is that the expiration date or service end date?

A: Service Period do not affect benefits.

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